System Logs – Single Actions

System Logs help you keep a clear record of individual activities across the system.

This includes actions made by admins, clients, or the system itself — such as edits, status updates, and record creation.

With this log, you can:

• 🕵️‍♂️ Track who did what and when
• ✅ Review detailed changes to client data, campaigns, and more
• 📂 Ensure transparency and accountability in day-to-day operations

️ What Is Displayed in Single Actions

Each log entry includes:

• Action – what was performed (e.g., “Client created”, “Campaign updated”, “Batch Send SMS”)
• Actor Name – visible name (e.g., “John Doy”) and actor type:
  • 👤 Admin – actions by staff/admins
  • 👥 Client – actions triggered by clients
  • ⚙️ System – system-initiated actions
• Date & Time – when the action occurred
• Source – where the action originated:
  • 🌐 Web (UI)
  • 🔗 API
  • 🤖 AI
  • 📱 Mobile App

🖥️ How to Access

Sidebar > System Logs > Single Actions

Use this tab to monitor individual events such as:

• Campaign changes
• Client updates
• Case record activity
• Data imports

📌 Tracked Events

1️⃣ AI Campaigns

• Campaign created
• Campaign updated
• Campaign status change
• Campaign deleted

2️⃣ Client Records

• Client created (manual, import)
• Client updated
• Client deleted
• Batch client deletion

3️⃣ Case Management

• Case (document) deletion
• Batch case deletion
• Case task creation
• Bulk case status update
• Bulk case condition update

4️⃣ Messaging

• Batch send SMS
• Batch send Email

5️⃣ Calls

• Call export to case list
• Call export to file

6️⃣ Integrations

LawRuler:

• Login
• Sync configuration update
• Logout

SmartAdvocate:

• Login
• Sync configuration update
• Logout

7️⃣ Imports

• Client import (system)

Filtering and Search

1️⃣ Action Filter

Filter by action type:

• All
• Create
• Update
• Delete
• Status Change
• Import

2️⃣ Actor Filter

Filter by who performed the action:

• All
• Admin
• System

3️⃣ Source Filter

Filter by where the action originated:

• All
• UI (Web)
• API

4️⃣ Resource Filter

Filter by object type:

• All
• Clients
• Campaigns
• Batch Jobs