SmartAdvocate Sync, AI Campaign Filters & Mobile Push Notifications

← All Release Notes

SmartAdvocate Sync, AI Campaign Filters & Mobile Push Notifications

April 3, 2025

**Mar, Mon 24 - Apr, Thu 3 🛠 Updates & Improvements 🤖 SmartAdvocate Integration

• Optimized sending messages back to SmartAdvocate.

• Improved account authentication and added the ability to disconnect SmartAdvocate account.

• Implemented custom data syncing back to SmartAdvocate after AI Campaigns.

📥 Import Improvements

• Enhanced the importer to support the mapping of custom fields from imported files.

📊 AI Campaign Improvements

• Improved default schedule settings for AI Campaigns.

• Improved the Review Step Summary — now displays the number of cases/clients added to the campaign.

• Added the ability to add filtered cases/clients (by call status, post-call reason, or disconnection reason) to a new or existing list.

• Implemented handling for "wrong" client phone numbers within campaigns.

• Improved client sentiment score calculation after calls.

📋 Case & List Management

• Updated the style of the Case Status section in the Case view.

• Implemented the ability to edit list names by clicking on the name in the top left corner of the list page.

📲 Mobile App Updates

• Implemented push notifications for:

• New Messages

• Case Updates

• Assigned Tasks

• Updated case status display styling in the mobile app.

💬 Messages & Chat Enhancements

• Added the redirection to the client profile when clicking on client info in a chat.

• Added an unread message counter in communication channels.

• Added search by Client Name and Case Name in the chat list.

• Implemented chat list filters by Case Type, Case Sub-type, and Campaign Inclusion.

⚙️ General Improvements

• Rolled out a new layout for the Company Settings page.

• Updated the AI prompt for generating message templates.

🚀 Thanks for being with us — more improvements coming soon! 🙌