Time Zone Enhancements, SMS Opt-Outs & Multi-Image Chats
October 15, 2025
This release brings a mix of key improvements and quality updates across web and mobile — improving accuracy, communication handling, and user experience. ✨
🎯 New Features & Improvements
🕓 Improved Client Time Zone Calculation
We’ve refined how Kayse determines a client’s time zone for scheduling and outreach.
- Time zones are now calculated automatically using the client’s ZIP code.
- If the ZIP code is unavailable, the system falls back to the phone number’s area code.
- Provides more accurate local-time targeting for calls, messages, and AI campaigns.
🌐 Cleaner Time Zone Display on Web.
We’ve normalized and simplified time zone names throughout the web app.
- Displays now show user-friendly time zone labels instead of technical codes.
- Eliminates duplicates and redundant entries for a smoother selection experience.
📵 SMS Opt-Out
Clients can now easily opt out of further SMS communication.
- When a recipient replies with “Stop”, “Opt me out”, or similar keywords, their number is automatically marked as Opt Out.
- The client profile is updated accordingly, and SMS messaging is disabled for that phone number.
- Prevents unwanted outreach and ensures compliance with communication preferences.
📱 Multi-Image Support in Mobile Chat
Mobile users can now send and view multiple images in a single chat conversation.
- Upload and preview several images at once.
- Enhances client communication and document sharing on the go.
☎️ Bulk Call Opt-Out Action
We’ve added a new “Call Opt Out” bulk action to the Lists and Cases pages.
- Select multiple cases, choose Bulk Actions → Call Opt Out, and apply instantly.
- Ensures consistent communication preferences across selected records.
📁 Importer Stability & Performance
The Importer has been enhanced for smoother file processing.
- Improved handling of row validation and file structure.
- Overall import performance and data accuracy improved.
These updates make Kayse smarter, more compliant, and more efficient than ever. 🚀