Self-Healing Phone Numbers, Wrong Number Handling & Pagination Improvements
October 23, 2025
This release introduces major AI contact enrichment upgrades and several key data reliability improvements that make Kayse smarter, more accurate, and easier to use across your daily workflows. ✨
🆕 New Features & Improvements
📞 Auto Data Enrichment & Wrong Number Handling
Kayse now automatically updates client phone numbers detected as invalid or incorrect during AI Campaign calls.
- When a call returns an Invalid Destination or a client reports a Wrong Number, the system automatically performs data enrichment to find a valid phone number.
- The newly found number is set as Primary, while the old one is marked Invalid and remains in the client’s history for reference.
- Each invalid or replaced number is tagged as Wrong Number, clearly visible on the client profile and contact list.
- Future AI Campaign calls automatically use the updated number — ensuring outreach continuity and preventing failed communication attempts.
These upgrades create a self-healing contact system, reducing manual cleanup and improving campaign accuracy.
🔁 Phone Number Sync from LawRuler & SmartAdvocate
Kayse now synchronizes all phone number types from your connected systems — including mobile, home, work, fax, and office.
- All numbers are imported and displayed with their original type labels.
- Flags are preserved and visible in the contact’s communication panel.
- Ensures a complete, accurate overview of each client’s contact information.
📄 Pagination Across AI Campaigns and Case Lists
Managing large datasets is now smoother than ever.
- Added pagination controls and fixed table headers/footers across all main list and campaign pages.
- Quickly navigate large lists without losing your place or context.
✉️ Global Email Validation
Kayse now automatically validates and sanitizes emails across all input points — including Importer, LawRuler, SmartAdvocate, Bulk Actions API.
- Built using validation to ensure email addresses are verified before use.
- Prevents unreachable destinations and reduces failed communication attempts.
📨 Messenger Performance & Reliability Enhancements
We’ve made several under-the-hood improvements to our Messenger engine to deliver faster, more reliable communication across Kayse.
- Optimized APIs: Improved data flow between systems for smoother message delivery and reduced latency.
- Enhanced Notification Handling: More reliable alerts across devices, ensuring no missed updates.
- Stability Improvements: Smoother, more consistent chat interactions across web and mobile environments.
These upgrades make conversations in Kayse feel more immediate, seamless, and reliable — whether you’re chatting on desktop or mobile.
These updates make Kayse more intelligent, more connected, and more seamless than ever. 🚀