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Forms โ€‹

Build forms and questionnaires to collect info from your clients in an organized way. ๐Ÿ“‹

๐Ÿ“ What are Forms? โ€‹

Forms in Kayse AI are groups of tasks put together in sections. They give you a neat way to gather info from clients, like:

  • Client intake questionnaires
  • Document collection requests
  • Case info gathering
  • Post-settlement surveys
  • Medical history forms
  • Employment info

When you assign a form to a case, all the tasks in that form turn into "case tasks" that the client can fill out. โœ…

โœจ Creating a Form โ€‹

To make a new form:

  1. Go to Settings โ†’ Forms
  2. Click Create Form
  3. Give it a name (like "Personal Injury Intake")
  4. Add a description if you want
  5. Click Create

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You can also create forms from spreadsheets if you already have questionnaires in Excel or Google Sheets!

๐Ÿ“‚ Organizing Forms with Sections โ€‹

Forms are split into sections (called "Task Lists") that keep related tasks together. For example:

  • Personal Information โ€” Name, birthday, contact details
  • Incident Details โ€” Date, location, what happened
  • Medical Information โ€” Injuries, treatments, doctors
  • Documents โ€” Upload ID, medical records, photos
  • Employment โ€” Employer, income, work status
  • Signatures โ€” Consent and agreement signatures

โž• Adding Sections โ€‹

  1. Open the form editor
  2. Click Add Section
  3. Type a section name
  4. Add a description if you'd like
  5. Drag sections to put them in the right order

โš™๏ธ Section Settings โ€‹

SettingDescription
NameThe section title your clients will see
DescriptionInstructions or tips for this section
OrderWhere it shows up in the form
CollapsedWhether it starts folded up or open

โž• Adding Tasks to Forms โ€‹

Once you have sections, add tasks to each one:

  1. Click Add Task inside a section
  2. Search for existing tasks or create new ones
  3. Use drag and drop to reorder tasks and move them between sections (see below)
  4. Save your work so positions and moves are kept

See Tasks to learn more about creating different kinds of tasks.

Reordering tasks with drag and drop โ€‹

Each task row has a drag handle (grip icon). Drag from there to reorder or move tasks.

What you wantWhat to do
Change order of top-level tasks in a sectionDrag the task above or below another task at the same level
Change order of nested (conditional) tasks under one parentDrag the child task among its siblings under that parent only โ€” you cannot drag a nested task to become a different parentโ€™s child this way
Move a whole top-level task to another sectionDrag the root task onto another sectionโ€™s task list or the empty area at the bottom of that sectionโ€™s list. The task and everything nested under it move together

When you drag a task onto a valid target, youโ€™ll see a preview of what youโ€™re moving. Drop targets that belong to the same level youโ€™re editing are highlighted.

Limits when moving between sections:

  • Both sections must be saved โ€” You canโ€™t move tasks between sections that only exist as drafts until those sections are saved.
  • Unsaved tasks in the subtree โ€” Save every task in the branch before moving it to another section.
  • Conditional logic โ€” If a taskโ€™s rules depend on another task that isnโ€™t part of the same subtree, move isnโ€™t allowed until the logic is adjusted so the subtree stays self-contained.

Reordering within a single section (including nested order under one parent) is still available after you save.

Turn unreachable clients into paid cases.