Self-Healing Phone Numbers, Wrong Number Handling & Pagination Improvements
This release introduces major AI contact enrichment upgrades and several key data reliability improvements that make Kayse smarter, more accurate, and easier to use across your daily workflows. ✨
🆕 New Features & Improvements
📞 Auto Data Enrichment & Wrong Number Handling
Kayse now automatically updates client phone numbers detected as invalid or incorrect during AI Campaign calls.
- When a call returns an Invalid Destination or a client reports a Wrong Number, the system automatically performs data enrichment to find a valid phone number.
- The newly found number is set as Primary, while the old one is marked Invalid and remains in the client’s history for reference.
- Each invalid or replaced number is tagged as Wrong Number, clearly visible on the client profile and contact list.
- Future AI Campaign calls automatically use the updated number — ensuring outreach continuity and preventing failed communication attempts.
These upgrades create a self-healing contact system, reducing manual cleanup and improving campaign accuracy.
🔁 Phone Number Sync from LawRuler & SmartAdvocate
Kayse now synchronizes all phone number types from your connected systems — including mobile, home, work, fax, and office.
- All numbers are imported and displayed with their original type labels.
- Flags are preserved and visible in the contact’s communication panel.
- Ensures a complete, accurate overview of each client’s contact information.
📄 Pagination Across AI Campaigns and Case Lists
Managing large datasets is now smoother than ever.
- Added pagination controls and fixed table headers/footers across all main list and campaign pages.
- Quickly navigate large lists without losing your place or context.
✉️ Global Email Validation
Kayse now automatically validates and sanitizes emails across all input points — including Importer, LawRuler, SmartAdvocate, Bulk Actions API.
- Built using validation to ensure email addresses are verified before use.
- Prevents unreachable destinations and reduces failed communication attempts.
📨 Messenger Performance & Reliability Enhancements
We’ve made several under-the-hood improvements to our Messenger engine to deliver faster, more reliable communication across Kayse.
- Optimized APIs: Improved data flow between systems for smoother message delivery and reduced latency.
- Enhanced Notification Handling: More reliable alerts across devices, ensuring no missed updates.
- Stability Improvements: Smoother, more consistent chat interactions across web and mobile environments.
These upgrades make conversations in Kayse feel more immediate, seamless, and reliable — whether you’re chatting on desktop or mobile.
These updates make Kayse more intelligent, more connected, and more seamless than ever. 🚀